Workforce Australia
Workforce Australia is the Australian Government’s way to get more Australians into work. It connects people looking for work with employers. We provide Workforce Australia employment services in New South Wales, Victoria, South Australia and Western Australia.
Workforce Australia for participants
Our team can help you find work that suits your unique needs. Take control of your job search with our tailored employment services and friendly team supporting you along the way.
You may:
- Have been unemployed for a short or a long time
- Have worked for years and been retrenched
- Have never worked due to illness or disability
- Be returning to work after caring for a family
- Be an Indigenous or First Nations Australian, an asylum seeker or a refugee
We also offer specialist services in the South East of Melbourne for participants who:
- Have a criminal record (Ex-Offenders program)
- Are from culturally and linguistically diverse (CALD) backgrounds
Find your local WISE Employment office.
Let’s get started
Through Workforce Australia, you can access government-funded job search assistance, local job opportunity information and advice on training, language, literacy and work experience.
You may be eligible for employment assistance by WISE Employment under Workforce Australia if you live in NSW, VIC, SA or WA, you don’t identify as having a disability/injury/health condition, and you are looking for work. Have a disability, injury or illness? You may be eligible for Inclusive Employment Australia (IEA).
If you are already registered with Centrelink, but you’re not yet registered with an employment services provider, you can ask Centrelink to direct you to WISE Employment as your first choice Workforce Australia provider.
If you’re not yet registered with Centrelink, please register with them first. You can then ask Centrelink to be referred to WISE Employment.
Once Centrelink has referred you to WISE Employment, please register as a WISE customer by calling or scheduling a meeting with your nearest WISE office.
Are you a digital servicing participant?
We’d love to chat to you about how registering with WISE can offer you more support throughout your employment journey. Please free-call our Workforce Australia team on 1800 161 231 during business hours to find out how WISE makes your job search easier.
If you’re a digital servicing participant, choosing WISE can help you with extra support to enhance your job-seeking experience.
Looking for a job
Depending on your requirements, we can offer you as little or as much help to look for a job, including:
- Tools and tips to help you search for a job
- Help to prepare your resume
- Advice about the local labour market
- Access to self-help tools and resources including online job search databases with instant job vacancies
- Referrals for suitable local, regional or national employment vacancies, based on your skills
- Help to create a personal email account on a free web-based service and provide information about cyber safety to protect your personal information online
- If you need additional help, we can tailor our services and support to include skills training, language and literacy, work experience or access to other services.
Getting on with the job
Our services and support continue after you start your new job to ensure long-term success in your new role. We will stay in touch with you and your employer after you start work to make sure that your job is going well. If issues arise we can help solve them and organise extra training or special equipment if you need it.
Please read more about our employment assistance to job seekers.
Find out how Workforce Australia services can help you find employment.
Points Based Activation System (PBAS)
Part of the Workforce Australia program for customers with mutual obligation requirements is the Points Based Activation System (PBAS). In short, you earn points by completing tasks or activities to meet your individual targets.
The WISE team are here to help you understand your targets and work with you on a plan to meet them. It’s our job to make sense of the requirements, and provide you with some options that fit with your job search journey, and your unique circumstances.
Your Employment Partner will be able to give you the best advice, but here are some examples of what you could do to make up your PBAS targets:
- Accredited training – your Employment Partner can advise what courses are available to suit you
- Non-vocational assistance – helping you remove barriers to employment including things like accessing counselling through the WISE Occupational Rehabilitation team
- English language tuition
- Help for mature-age customers to increase digital literacy and employability
- Completing online learning modules
- Undertaking driving lessons
- Gaining work related licences
- Attending a job fair
- Much more!
Workforce Australia for Employers
WISE Employment are here to support you and your business. Our passionate local team would love to chat with you about our completely free recruitment services.
Your WISE Consultant will work with you to understand your business and the role requirements. Based on your business needs, they will screen applicants and match suitable candidates with skills and knowledge relevant to your business.
Recruitment assistance
- We can help your business or company with:
- Arranging interviews
- Providing two reference checks for your preferred candidates
- Conducting police checks and working with children checks
- Help you hire the successful candidate and provide advice on induction programs, mentoring and workplace equipment modifications
- Accessing government-funded wage subsidies (eligibility requirements apply)
- Delivering industry specific training to job-ready recruits
- Providing on-site support and training to help your new employee settle in.