Work Assist: helping employees stay in work


WISE Employment may be able to assist employees who could be at risk of losing their job due to an illness, injury or disability through the free Work Assist program (previously called ‘Job in Jeopardy’).

What is Work Assist, and how does it help employees to stay in work?

The free Work Assist program can help employees who are ill, injured or have a disability to remain in work, keep their jobs and have full support from WISE for as long as they need. Work Assist is free for employees and employers, as it’s funded by the Federal Government’s Disability Employment Services (DES) program, and accessed through WISE Employment.

We help people with a range of disabilities, injuries and health conditions via Work Assist, including people who have mental illness such as depression, anxiety, bipolar, schizophrenia, or physical disabilities, intellectual disabilities, people who are on the autism spectrum, as well as people experiencing pain and injuries.

Access free ongoing employment support and Work Assist by contacting your nearest WISE Disability Employment Services (DES) office.


Free, ongoing post-placement employment support helps employees excel.

Have a disability and want to find work? Register your interest as a WISE job seeker.

How Work Assist provides employment support

Work Assist assistance may include the following:

  • advice about re-designing an employee’s job so they can keep working
  • a workplace assessment to see how it can be changed to promote a supportive working environment
  • specialised equipment to help staff do their job
  • post-placement employment support

Work Assist eligibility

You may be eligible for employment support and assistance under Work Assist if you:

  • have worked an average of at least 8 hours a week over the last 13 weeks
  • are at risk of losing your job because of your illness, injury or disability, and
  • aren’t already getting adequate assistance from a Disability Employment Services provider

Employees/workers helped by Work Assist do NOT need to:

  • be receiving a payment from the Department of Human Services / Centrelink
  • have an Employment Service Assessment completed by the Department of Human Services / Centrelink
  • have a medical certificate

Work Assist benefits to employers

There is a range of benefits associated with the Work Assist program. 

Work Assist benefits to employers include:

  • maintaining staff and business productivity
  • retaining skilled and knowledgeable staff
  • offering support to your staff who face barriers in maintaining a job
  • creating a disability-friendly workplace
  • WISE Employment provides up to 12 months of specialist employment support to assist your staff in maintaining their job
  • we can help you to access other government employment assistance

Please note that eligibility requirements apply.

Contact WISE Employment for free, ongoing employment support and more information about Work Assist

To find out more about Work Assist or to refer someone in need of free and ongoing employment support, please contact your nearest WISE Disability Employment Services (DES) office. Our dedicated team can help employees find the in-work employment support to help them excel. We can help employers access information to help meet legal requirements around disability employment and disability in the workplace, and provide advice about how to help employees who have a disability remain in work and maintain business productivity.


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