Become an Employment Coach

Want to make a positive impact? Apply today.

The Employment Coach plays a vital role in changing people’s lives for the better. Challenging yet rewarding, the role makes a difference to the lives of people with disabilities by supporting them to secure sustainable employment.

If you’re a natural relationship builder who loves helping other people solve problems, we would love to hear from you.

Successful candidates will have:

  • A results-oriented approach with proven experience working with targets and KPIs,
  • Out-of-the-box thinking to successfully match customers’ capabilities with organisational needs,
  • Strong customer service experience with a minimum of two years working in a customer-facing role,
  • Relevant qualifications, preferably diploma or higher in employment services, business or related area,
  • Ability to manage a caseload successfully, and
  • Strong listening and comprehension skills.

About the role

You will be responsible for the successful placement and transition of customers into sustainable employment, by providing high quality and individually tailored service.

We have several positions available in New South Wales including Bankstown, Liverpool, Hurstville, Auburn and Marrickville.

What you will be doing:

  • Build long-lasting relationships with customers by working collaboratively to secure a role that is the right fit,
  • Connect with employers to encourage them to hire people with disabilities,
  • Work independently and with others to achieve desired results, and
  • Be customer-facing, supportive and adapting to an ever-changing environment.

What we will give you:

  • $71K salary package, including base, superannuation, and not-for-profit employee salary packaging,
  • Support and encouragement to grow your own knowledge and skillsets,
  • Company computer and mobile phone,
  • Access to a range of learning opportunities, including training as well as mentoring, and
  • The opportunity to inspire, transform and enable people with a disability.

This is a full-time position (maximum term contract) working as part of a collaborative team reporting to the Business Manager.

For further details about the position or WISE Employment, please contact the Recruitment Team on 03 9325 9171 or

As an equal opportunity employer, we welcome applicants who have a disability, and/or identify as Aboriginal and Torres Strait Islander peoples, encouraging people from culturally diverse backgrounds to apply.

Join WISE today

“WISE has positively impacted the lives of over 100,000 people. Our goal is to impact over a million people. If you are purpose driven, join us to be part of our story.”

Matthew Lambelle | WISE Employment CEO

Join Australia’s leading not-for-profit disability employer

Every day, you’ll help people with a disability find meaningful work.

For over 27 years, we’ve been inspiring, transforming and enabling people with a disability by connecting them with employers who care.

  • Each year, we help more than 12,000 people on the path to self-sufficiency through meaningful work.
  • We have over 154 offices across New South Wales, Victoria, South Australia, Tasmania, Queensland and the Northern Territory.

Our entire community benefits when everyone can achieve their potential. Help us empower your community.


 Join WISE today

“I genuinely believe if you want to make a difference then this is the right industry to go into. It isn’t without its challenges, but the success stories outweigh the challenges.”

Souzan | WISE Employment staff member

What makes you WISE?

Curiosity & Creativity

As a future-focused member of our highly successful team, you are continually challenging the status quo to improve on what we do for our customers.

You fall in love with the problem, and are confidently able to ask questions that will lead to innovative solutions and curating a game-changing experience to all of our customers.

Challenge your curiosity

What makes you WISE?


You are a key contributor to the culture of our organisation, able to adapt and thrive in a continually-evolving environment. You embrace new ways of working, whilst ensuring all of our customers receive a ‘game-changing’ experience.

It’s no secret that empathy, innovation and a commitment to life-long learning is vital when working in an environment, like WISE, that is committed to continuously developing our employee and customer experiences.

Time to adapt and thrive

“We’re in the game of helping people. We’re all contributing to the health and wellbeing of people through finding ongoing sustainable employment. So for me, that’s really rewarding.”

George | WISE Employment staff member

What makes you WISE?


Sometimes, our environment can be considered challenging, this makes resilience a key attribute for all of our people. Change is constant and fundamental to our employee’s development.

We want our teams to use their drive for change, to fulfil their passion and be an integral part of achieving our goal of positively impacting the lives of one million people. You know that in order to achieve this goal we have to be comfortable with the uncomfortable and able to adapt to an ever-changing environment.

Ready to embrace change?

What makes you WISE?

Growth mindset

We focus on progress rather than perfection, we learn to love our problems and we embrace our mistakes as opportunities to learn from.

As part of our WISE Family, you are motivated to work hard and tackle any and all challenges in an agile and iterative way. You will continue to evolve the way you work through your commitment to lifelong learning. In turn, we commit to supporting, encouraging and empowering you to continually grow your own knowledge and skillsets.

Grow with us

“WISE has always thrown different challenges my way, they still do and that’s what I love. When clients choose us, I feel thrilled and delighted and hope to share that same, beautiful sentiment to anyone that walks through our doors.”

Anita | WISE Employment staff member

Ready to start changing lives?

Come join us. Be a part of our journey to impact the lives of a million people.


Apply now


What makes WISE special? Hear it from our amazing staff and customers.

Be inspired by our success stories and see how we're changing lives every day.

Brigitte pays it forward and helps 137 people find work in one year

Read Brigitte's story

Anita's career highlights at WISE

Read Anita's story

Steve is kicking employment goals with AFL Victoria

Read Steve's story

“It is a very innovative organisation, we are ahead of the times in the Employment Services industry.”

Edward Osano | Head of GradWISE