Am I eligible for WISE Disability Employment Services (DES)?

In order to be eligible for employment help under our Disability Employment Services (DES), you must:

Have a medically diagnosed disability, injury, or health condition
Receive an income support payment or disability support pension from Centrelink (as from 1 July 2021)
Live in VIC, NSW, QLD, SA, TAS or NT
Be an Australian citizen or permanent resident
Not be a full-time student
Be assessed as having capacity to work less than 30 work hours per week (as from 1 July 2021)

If you meet the above criteria, you may be eligible for free employment support from WISE.

Click here to check your eligibility

If you don’t meet the criteria above, select which applies to you from the statements below:

I’m not registered with Centrelink.
I’m registered with Centrelink and I have a disability/injury/health condition, but don’t have an employment services provider.
I have a disability/injury/health condition but I don’t receive government benefits or income support.
I have another employment services provider.
I’m not eligible for DES, but I’m looking for other options.
None of the above.

I’m not registered with Centrelink, what’s next for me?

As from 1 July 2021, you will have to be receiving government benefits such as an income support payment (e.g. JobSeeker payment, Parenting payment, Carer payment, Youth allowance) or disability support pension (DSP) if you are a new DES customer registering with WISE.

Centrelink will conduct an ESAt (Employment Services Assessment) to verify that you have a medical condition/injury/disability and, subsequently, determine that you are eligible for Disability Employment Services (DES).

Please get in touch with your local WISE office to discuss further. The WISE team would be able to talk you through and help you with the process. Find your local WISE Employment office or free-call our team on 1800 685 105.

You can get in touch with Centrelink by visiting your local Centrelink office, or creating a myGov account that is linked to Centrelink.

Already have a myGov account? You can log into myGov here.

For more information and help, please have a look at Centrelink online help guides.

I’m registered with Centrelink and I have a disability/injury/health condition, but don’t have an employment services provider. What do I do?

You can register your interest as a WISE job seeker online, free-call 1800 685 105 during business hours, or get in touch directly with your local WISE office to discuss your eligibility for government-funded employment services.

Find WISE offices here

I have a disability/injury/health condition but I don’t receive government benefits or income support. Can you help me find work?

As from 1 July 2021, you would have to be receiving government benefits such as an income support payment (e.g. JobSeeker payment, Parenting payment, Carer payment, Youth allowance) or disability support pension (DSP) if you are a new DES customer registering with WISE.

Centrelink will conduct an ESAt (Employment Services Assessment) to verify that you have a medical condition/injury/disability and, subsequently, determine that you are eligible for Disability Employment Services (DES). Please get in touch with your local WISE office to discuss further. The WISE team would be able to talk you through and help you with the process. Find your local WISE Employment office or free-call our team on 1800 685 105.

Find WISE offices here

What if I have another employment services provider?

Want to make a switch? We’re flattered. If you’d like to become registered with WISE, please call the National Customer Service Line on 1300 854 414 and request a transfer to WISE Employment. We look forward to helping you find work and access related support services.

I’m not eligible for DES, are there other options for me?

Yes. Head over to jobactive. You may be eligible for employment assistance by WISE Employment under jobactive if you live in NSW, VIC or NT, you don’t identify as having a disability/injury/health condition, and you are looking for work.

Instead of registering your interest online, we recommend the following:

If you are already registered with Centrelink, but you’re not yet registered with an employment services provider, you can ask Centrelink to direct you to WISE Employment as your first choice jobactive employment services provider.

If you’re not yet registered with Centrelink, please register with them first. You can then ask Centrelink to be referred to WISE Employment.

Once Centrelink has referred you to WISE Employment, please register as a WISE job seeker by calling/visiting in person your nearest WISE jobactive office.