COVID-19 Update: Face to Face Appointments

Update: Tuesday, 1 March 2022 – All WISE offices are now open again for face-to-face servicing via appointment only. WISE will continue to monitor the COVID-19 situation closely, prioritising the safety of our customers and team members. Please contact your consultant for more details.


Following Government advice on COVID-19 social distancing measures, face to face appointments for WISE Employment offices in the Northern Territory, Queensland, New South Wales, South Australia, and Tasmania remain.

To keep our customers and teams safe, and practice social distancing, a limited number of people will be permitted in our offices at one time for scheduled appointments and services. We will require anyone attending one of our offices to sign in, and our job searching computers will only be available to use via a booking system. Please contact your consultant before you drop in to avoid disappointment if the office is at capacity.

We have the following safety measures in place for people coming into our offices for appointments:

  • Hand sanitiser upon entry to the WISE office
  • Strict 1.5m social distancing between all people in the office
  • Anti-bacterial wipes to ensure all surfaces are clean
  • Masks available on request
  • Hand sanitiser available at desks
  • Increased regular cleaning and deep cleaning of our offices
  • Masks must be worn in Victoria offices, customers with medical exceptions are exempt

While we are looking forward to welcoming you back, if you are feeling at all unwell, are showing any COVID-19 symptoms, or have been in contact with any confirmed or suspected cases, please stay home. This is essential to stop the spread of the virus in the community, to protect those who are most vulnerable and members of the WISE team.

Our priority is to ensure you feel safe at all times. Please get in touch with your local WISE office if you have any questions or concerns. You can call or email your consultant directly or phone your office number to be diverted to a team member.

Find your local WISE office number and email here.

Updates on COVID-19 and how it affects WISE Employment services will continue to be provided via our website and social media channels. You can follow us on Facebook, Instagram or LinkedIn to stay up-to-date.


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